RTS TR-240 Especificaciones Pagina 69

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Prior to troubleshooting, please reread the sections of this manual
to ensure the system is properly set-up. The following table
contains troubleshooting tips that may be helpful in solving the
problem.
Problem
RF range of all the beltpacks is less than
normal and/or beltpacks are experiencing
“break-up” of audio in an area where they have
worked well in the past.
When the TR-240 beltpack power was turned
on, the unit's power light came on, but the
Channel 1 button light never came on and
communication never started.
When the BTR-240 base station power was
turned on, the LCD and button backlights
came on, but the progress bar did not complete
and communication never started.
Headphone audio from another beltpack(s) is
loud and distorted.
Headphone audio from another beltpack(s) is
too low.
Possible Cause
Antenna(s) not connected to the BTR-240.
The two antenna connections are not
connected to the right connectors on the
BTR-240.
RF interference has occurred.
The TR-240 battery pack is nearly
exhausted.
On boot, an error occurred and the unit
could not finish the boot cycle
On boot, an error occurred and the unit
could not finish the boot cycle.
Microphone gain on the other beltpack(s) is
set too high.
On boot, an error occurred and the unit
booted with extra headset gain.
Microphone gain on the other beltpack(s) is
set too low.
The headset microphone element on the
other beltpack(s) is too far away from the
user's mouth.
Solution
Connect the antenna(s) to the BTR-240.
The antenna connectors on the rear panel of
the BTR-240 are labeled transmit (TX) and
receive (RX). If antenna has cables, make
sure the correct cable of the antenna goes to
the corresponding connector on the
BTR-240.
If the antenna has cables, they are labeled
transmit (TX) and receive (RX). The
antenna connectors on the rear panel of the
BTR-240 are also labeled TX and RX.
Antennas with cables must be connected to
the properly labeled port.
Review Section 10 of this manual and
sub-section titled “802.11 Wireless
Interference” for instructions on how to
avoid RF interference.
Charge the battery pack, or replace it with a
fully charged one.
Turn off the power to the TR-240, wait
three seconds, and then power on again.
Turn off the power to the BTR-240, wait
three seconds, and then power on again.
Review Section 5 (BTR-240) and Section 6
(TR-240) of this manual and sub-sections
titled “Microphone Gain Adjustment” for
instructions on how to decrease the
microphone gain.
Turn off the power to the BTR-240 or
TR-240, wait three seconds, and then
power on again.
Review Section 5 (BTR-240) and Section 6
(TR-240) of this manual and sub-sections
titled “Microphone Gain Adjustment” for
instructions on how to increase the
microphone gain.
Adjust the headset microphone element on
the suspected beltpack(s) so it is one index
finger width straight out from the user's
mouth.
If you are unable to solve the problem, contact the manufacturer
or dealer from whom you purchased the system for assistance.
Section 12 - Troubleshooting
12-1
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